C-talk Support Home

Welcome to the C-talk Support Home.  Please use the following categories below to get the appropriate support from C-talk:

"I have an urgent issue with my phone service - HELP"
Please call 0800 89 51 61, and if no one answers immediately, leave a message in the urgent support mailbox (press 1 at the prompt).  

"I have a general issue/question with my service that needs attention"
Please use our Support Request system to log the issue/fault.  Our team will follow up your issue as soon as possible and let you know the progress.  Use this link: Submit support request

"I am new to C-talk and would like help with the features or setting up a device (eg. ATA or IP phone), or using the web portal"
View our Help articles.  There is a wide range of articles including:

• Startup guides
  
• Feature guides
  
• Help with the Web Portal
  
• Device specific setup guides
  
• And more
  

Click to go to C-talk Help articles


Remote PC Support
If you are talking to a C-talk representative and they are asking to use remote access to your PC to make changes to your phones, please use the link below to initiate the remote access (follow the instructions given to you on the phone).

www.join.me

"C-talk lanches new Web Portal System for customers"

C-talk has just launched a GREAT new feature for customers - the Web Portal system.  Now every C-talk customer can update their phone line/extension settings, options and features, all from the convenience of their own PC!  Click to log in to the C-talk Web Portal

Contact us Today

Phone: 0800 89 51 61
Email: info@c-talk.co.nz